Business Process Management


The BPM industry has undergone a directional change, with clients looking for innovative solutions rather than the ‘transactional’ services that used to be the norm. With the passing of the Affordable Care Act (ACA), the healthcare industry has undergone rapid changes, and has evolved to reach a stage where the need is for a strategic partner who can explore and deliver innovative and high-value solutions for customers, while simultaneously handling existing processes. Technosoft’s BPM solutions leverage deep domain experience, process knowledge, and global best practices beyond just core workflow capabilities, to deliver best-in-class services to clients.

Over 3,600+ associates across multiple locations

25 Plus clients in Provider, Payer and Wellness/CRO

5 delivery centers, including 3 offshore locations, dedicated for healthcare

Processing over 100 million transactions every year in Healthcare

Managed Revenue $1 Billion per annum

5 million customer service calls per annum, including chat support

Certified resources with AAPC, AHIMA & AAHAM credentials

ISO 9001 certified since 1999, and HIPAA-compliant