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Case Management
Authorization Data Capture: Our team of data entry experts can capture referral/ authorization data from scanned authorization request forms for HMOs. Time zone difference can be effectively leveraged to considerably reduce TAT for this important activity. We also have staff of doctors and nurses who can review and approve 1st level authorization based on the information given on the referral/authorization request form.
Customer Service: Technosoft’s skilled resources can provide efficient customer service to both members and providers. Referral/ Authorization status can be verified by our skilled voice and accent trained staff. We offer a 24/7 operations with onshore-offshore delivery model in our state of the art facilities based out of US and India.
Client Testimonial
Things are going great. Your team is impressive.
- Radiology-focussed billing company, Washington
Why Technosoft
- Use our IT expertise to automate process and reduce manual effort and improve quality.
- Robust onshore-offshore delivery model to suit customer requirements.
- Integrated BPO-IT services
- Strategic Tie-ups with Healthcare IT platform solutions providers.
- We have personnel with domain expertise and industry knowledge
- Significant cost savings gained from process efficiencies that are passed over to the customer.